Contact Us
We're here to help you with any questions or concerns you may have about our services. Our dedicated support team is available to provide assistance 24 hours a day, 7 days a week.
Live Chat Support
For immediate assistance, please click on the "Live Chat" button at the bottom right corner of your screen. You can reach out to us via live chat for help with any general queries or technical issues you may be experiencing.
Email Support
We'll get back to you as soon as possible. Please note that our response times may vary depending on the complexity of your query.
Help Centre
For self-service options and frequently asked questions, please visit our Help Centre page. Here, you can find answers to common queries, as well as helpful guides and tutorials.
Responsible Gambling Assistance
If you're concerned about responsible gambling or need assistance with self-exclusion, please don't hesitate to reach out to us via email. We take your concerns seriously and are here to help.
Technical Support
For technical issues or questions related to our services, please contact us via live chat or email. Our support team will do their best to assist you in resolving the issue as quickly as possible.
Complaints or Disputes
If you have a complaint or dispute regarding your account or any aspect of our service, please reach out to us via email. We'll do everything we can to resolve the issue as quickly and fairly as possible.
Communication Response Expectations
Please note that response times may vary depending on the complexity of your query. Our support team will always endeavour to respond to you in a timely manner, but please allow up to 24 hours for us to get back to you via email or live chat.
Preferred Contact Methods
We offer two primary contact methods: Live Chat and Email Support. You can choose the most suitable support channel for your issue. Please note that our Help Centre is also available 24/7 to assist with general queries.
General Workflow
To ensure we can provide you with the best possible assistance, please allow us up to 24 hours to respond via email or live chat. If you have a technical issue or require urgent attention, please contact us via live chat for immediate assistance.
